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QR Code Immigration Clearance: Streamlining Travel at Tuas and Woodlands Checkpoints

Come March 19, travelers passing through Singapore's bustling Tuas and Woodlands checkpoints will witness a significant shift in the immigration clearance process. In a bid to enhance efficiency and convenience, the Immigration and Checkpoints Authority (ICA) has announced the introduction of QR code clearance for travelers in cars.


Creating a QR code with passports

Image: The Straits Times/Gin Tay


Instead of relying on traditional passport checks, travelers can now opt for QR codes generated through the MyICA mobile application. This innovation allows both individual travelers and groups of up to 10 individuals in the same vehicle to breeze through immigration.


To get started, travelers need to download the MyICA app and input their passport details. Singapore residents enjoy added convenience as their details can be automatically filled using Singpass or by scanning the machine-readable zone on their passport biodata page.


Whether generating an individual or group QR code, travelers can easily manage their details within the app. Group codes, accommodating up to 10 passports, can be labeled for easy identification, such as "Family" or "Friends."


Upon reaching the checkpoints, travelers simply present their QR codes for scanning. ICA officers conduct face-to-face checks to ensure accuracy and security. It's worth noting that travelers using a group code must travel together in the same vehicle to avoid rejection.


scanning QR code at counter

Image: The Straits Times/Gin Tay


The implementation of QR code clearance not only streamlines the process but also promises time savings. Deputy Superintendent Seah Jing Ying from ICA operations division estimates a reduction in waiting time by over 30%, with time savings of up to 20 seconds for cars with four travelers and a minute for those with 10.


This initiative marks the initial phase of the Automated Passenger Clearance System (APCS), set to revolutionize immigration procedures. By 2026, APCS lanes will debut at Tuas Checkpoint, followed by Woodlands Checkpoint in 2028. These lanes will introduce biometric verification, replacing face-to-face checks for a seamless experience.


ICA emphasizes that travelers can still choose traditional passport presentation even after the QR code rollout. Moreover, plans are underway to extend QR code clearance to other vehicular clearance zones, ensuring a comprehensive and efficient system for all travelers.


Singapore's Woodlands Checkpoint

Image: Today Online


In essence, the QR code immigration clearance heralds a new era of travel facilitation, aligning with ICA's commitment to faster, more secure immigration processes. Travelers can anticipate smoother journeys and reduced wait times, making crossing borders a hassle-free experience.

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